Privacy Policy
Effective Date: 01. Jan.2024
1. Introduction
DALY SMITH CORPORATION (AUST.) PTY. LIMITED (ABN 36 003 722 601) (“we”, “us”, “our”, or “the Company”) operates the website www.contractlabourhiresydney.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website or use our services.
2. Contact Information
DALY SMITH CORPORATION (AUST.) PTY. LIMITED
ABN 36 003 722 601
Suite 1710, Level 17/87 Liverpool St
Sydney NSW 2000
Phone: (02) 9319 3766
Email: [Insert email address]
3. What Personal Information We Collect
We may collect the following types of personal information:
3.1 Information You Provide Directly
- Name and contact details (phone number, email address, postal address)
- Employment history and qualifications
- Work preferences and availability
- Bank account details for payment purposes
- Tax file number and superannuation details
- Emergency contact information
- Identification documents (driver’s licence, passport, etc.)
- Medical information relevant to workplace safety
- Any other information you choose to provide
3.2 Information Collected Automatically
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Device information and operating system details
4. How We Collect Personal Information
We collect personal information through:
- Online enquiry forms and job applications
- Phone conversations and email correspondence
- In-person meetings and interviews
- Our website through cookies and analytics tools
- Third-party recruitment platforms
- Reference checks and background verification services
- Government agencies and professional bodies
5. Why We Collect and Use Personal Information
We collect and use your personal information for the following purposes:
5.1 Primary Purposes
- Matching candidates with suitable employment opportunities
- Managing the recruitment and placement process
- Conducting background checks and reference verification
- Processing payroll and superannuation obligations
- Ensuring compliance with workplace health and safety requirements
- Meeting legal and regulatory obligations
5.2 Secondary Purposes
- Improving our services and website functionality
- Marketing and promotional activities (with your consent)
- Statistical analysis and business planning
- Responding to enquiries and providing customer support
6. Disclosure of Personal Information
We may disclose your personal information to:
6.1 Within Australia
- Client companies seeking contract labour
- Payroll and superannuation service providers
- Professional reference contacts
- Legal and financial advisers
- Government agencies when required by law
- Insurance providers
6.2 Overseas Disclosure
We do not routinely disclose personal information overseas. If overseas disclosure becomes necessary, we will ensure appropriate privacy protections are in place and, where required, obtain your consent.
7. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorised access, use, or disclosure
- Loss, misuse, or alteration
- Cyber security threats
Our security measures include:
- Secure data storage systems
- Access controls and user authentication
- Regular security assessments
- Staff training on privacy obligations
- Secure transmission protocols
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- Meeting legal and regulatory requirements
- Resolving disputes or complaints
- Maintaining business records
Employment records are typically retained for seven years after the employment relationship ends, in accordance with Australian taxation and employment laws.
9. Your Rights
Under the Privacy Act 1988, you have the right to:
9.1 Access
Request access to the personal information we hold about you. We will provide access unless an exception under the Privacy Act applies.
9.2 Correction
Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
9.3 Complaints
Lodge a complaint if you believe we have breached your privacy rights.
10. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Enhance user experience and website functionality
- Collect analytics data about website usage
- Remember your preferences and settings
- Provide targeted content and advertising
You can manage cookie settings through your browser preferences. Disabling cookies may affect website functionality.
We use Google Analytics to analyse website traffic and user behaviour. Google’s privacy policy is available at https://policies.google.com/privacy.
11. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Marketing Communications
We may send you marketing communications about our services if:
- You have consented to receive such communications
- It relates to services similar to those you have previously enquired about
- You have not opted out of receiving such communications
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
- Updating your preferences online
13. Privacy Complaints Process
If you have concerns about how we handle your personal information:
Step 1: Contact Us
Contact our Privacy Officer using the details in Section 2. We will acknowledge your complaint within 5 business days.
Step 2: Investigation
We will investigate your complaint and respond within 30 days, or notify you if more time is needed.
Step 3: External Review
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
15. Consent
By using our website or services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
For certain sensitive information or direct marketing activities, we will seek your explicit consent before collection or use.
Last Updated: 01.01.24
For any questions about this Privacy Policy or our privacy practices, please contact us using the information provided in Section 2.